Returns & Exchanges
At True Grit Store, we stand by the quality of our apparel and offer a hassle-free 30-day return policy for all unworn items in their original packaging. We want to ensure you are completely satisfied with your fit and style, or we will make it right with a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags are attached and the garment is in its original condition.
- 3.Attach the Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.
- 4.Drop Off and Refund
Drop your package at any authorized carrier location; once received and inspected, your refund will be processed within 5-7 business days.